8:00 am CT Morning Networking & Breakout Discussions

Improving Documentation to Manage Claims

8:50 am CT Chair Introduction

  • David Ambrose Retired - Senior Vice President, National Director of Scheduling, Skanska

9:00 am CT Ensuring Your Firm Has Robust Documentation Processes in Place to Support Your Claims Management

  • Chad Lanier Regional Manager - Planning & Scheduling, Brasfield & Gorrie


  • Understanding the documentation detail required in court so you can establish annappropriate expectation of your staff
  • Improving the training of staff so that they have the motivation and skillset to document every important discussion, change and impact on schedule
  • Outlining the most common flaws and weaknesses in documentation that have come to light in a claims process so you can avoid making the same mistakes

9:30 am CT Revealing Best Practices in Presenting Delays Related to Coronavirus to Streamline Your Documentation

  • Gustavo Nava Project Senior Scheduler, Brown & Root Industrial Services


  • Assessing how to record staff sickness caused by the virus or self-isolation versus a typical level of ill staff
  • Ensuring accuracy in the documentation of delays caused by forced job site shutdowns: what were the restrictions, when did they start, when did they end?
  • Hearing how to document and present impacts of the virus on your subcontractors that have in turn caused a delay on your job

10:00 am CT Audience Discussion: Benchmarking Approaches to Claims Post- Coronavirus


  • In this informal discussion, each table will share amongst themselves their experiences of delays caused directly or indirectly by the virus, and how their firm is documenting the various effects. This is your opportunity to ask difficult questions and speak candidly with your peers.

10:30 am CT Speed Networking & Morning Break

Improving Communication with Owners & Subcontractors for Claims Management

Assessing the Latest Scheduling Software to Improve Productivity

11.20 CT Improving Communication & Negotiation with Owners to Reduce the Threat of a Delay Leading to Court

  • Determining in what circumstances you may be able to agree a delay to the project without penalty or risk of going to court
  • Understanding what information an owner typically wants about a project and the best way to present it in a way they can comprehend
  • Establishing robust processes so owners are kept in the loop in close to real-time about the status of a project, so delays are not a shock several months later

Anthony Andrews
Senior Program Manager
City of Dallas

11.20 CT Integrating Scheduling Software to Enable Seamless Transfer of Information

  • Identifying the most frustrating gaps between software: what has to be transferred manually and finding a better way?
  • Reviewing workflows and workarounds to streamline the flow of data, even when the software does not work together
  • Exploring the plethora of software on the market to determine if there is a combination of products that will meet all of your functional needs with close to perfect compatibility

Philip McDowell
Director - Scheduling
Gafcon, Inc

11.50 CT Communicating with Subcontractors to Ensure You Aren’t to Blame for Delays

  • Streamlining the transfer of design and schedule changes to subcontractors to they can be expected to adapt their work accordingly
  • Improving coordination with subcontractors so that you can react to a delay caused by one contractor and keep the job going
  • Exploring circumstances in which a problem is caused by a subcontractor but blame is placed on the GC: Why, and how to avoid?

Kyle Hammer
Integrated Asset Scheduler
Hess Corporation

11.50 CT Using MS Project in Primavera Construction World

  • Why MS Project and not P6 in this case
  • Build a true Remaining and Actual Durations using custom columns that are not based on percent complete
  • Teach the end user the process and how to properly use the “New” calculated duration columns
  • Build a custom column that evaluates the actions taken using the duration columns, and gives feedback on whether or not it was done correctly, or if it’s a future task
  • Build a special custom column that informs the user that the task has been properly updated and they can proceed to the next task

Terry Robertson
Scheduling Excecutive
McCownGordon Construction LL

12:30 pm CT Networking Lunch Break – Breakouts & Activities Ongoing

Implementing Strong Quality Control Procedures to Reduce Risk

Leveraging 4D BIM to Improve Coordination & Communication of Schedules

1.30 CT Rolling Out Quality Control Processes to Ensure Every Schedule Follows Robust Logic

  • Understanding the depth of forensic analysis that is conducted during claims to set a benchmark of what good looks like
  • Ensuring your team is structured such that every schedule is able to be quality checked by someone of sufficient experience and competency
  • Leveraging historical data and technology to scrutinize schedules and identify possible weaknesses

Blake Pearce,

Director, Operations, Provident General Contractors

1.30 CT Outlining the Easiest & Most Successful Method for Linking Your Schedule with BIM

  • Revealing what software, data and techniques are used to quickly create a 4D BIM model
  • Reducing the time taken to update the BIM model as the design changes, so it aligns with your updated schedule
  • Identifying weaknesses in the current process and methods to overcome them

Nick Harrison
Head of Planning, Skanksa

2.00 CT Improving Coordination With Design to Ensure Your Schedule Isn’t Missing Something Critical

  • Determining the appropriate level of detail that your project team needs in the schedule
  • Hearing what quality checks should be included during the creation of the baseline schedule to ensure all tasks are included
  • Streamlining communication when design changes occur to ensure schedules can be updated in rapid time without compromising quality

Bryan Love
Director of Scheduling & Quality Control
Cooper Construction

2.00 CT Outlining the Benefits & Use Cases of 4D BIM for Your Project

  • Evaluating the benefits to your job site staff in helping them visualize and keep to the schedule
  • Improving communication with subcontractors and identifying constructability issues or risks of delay
  • Providing clients with improved visibility of their asset over time and justifying decisions made on the project

Gertrude Tsinnie
BIM Consulting Project Manager
Harris Company

Sarju Pandya
Harris Company

2:30 pm CT Afternoon Networking & Breakouts

Audience Discussion: Maximizing the Value Offered by 4D BIM


In this informal discussion, each table will share amongst themselves their experiences with establishing and using 4D BIM on their projects. This is your opportunity to ask difficult questions and speak candidly with your peers.

Audience Discussion: Improving the Quality & Robustness of Schedules


In this informal discussion, each table will share amongst themselves their quality control processes, including staff training and technology that supports it. This is your opportunity to ask difficult questions and speak candidly with your peers

3:30 pm CT International Supply Chain Disruption: Resolving Project Delays, Rescheduling Jobs & Mitigating Claims Caused


  • Sizing up the impact of factory shutdowns on international and domestic material production: what impact has it already had on your schedule?
  • Understanding how the backlog for material and equipment may continue to have a knock-on impact to your schedule in the months ahead
  • Understanding how best to quantify the impact of supply chain disruption on your schedule and how to document it fairly for claims

4:00 pm CT Panel Discussion: Comparing Experiences of Mitigating Supply Chain Disruption & Identifying Remaining Risk in 2020 & Early 2021


  • Hearing how firms have been able to stretch their people resource to reschedule every affected job quickly
  • Benchmarking the instinct of experienced schedulers on what the continued impact may be: what are the biggest risks for the coming months?
  • Outlining the steps taken by each firm to mitigate the risk of supply chain induced delays leading to claims: how do you document and prove the impact?

4:50 pm CT Chair’s Closing Remarks

  • David Ambrose Retired - Senior Vice President, National Director of Scheduling, Skanska

5:00 pm CT End of Day Networking Breakouts